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CCL HUB FAQ

Find common questions and answers related to NAATI CCL

NAATI (National Accreditation Authority for translators and Interpreters), a non-profit company jointly owned by the Commonwealth, State and Territory Governments, is the national standard and certifying authority for translators and interpreters in Australia.

CCL (Credentialed Community Language) test, known as the CCL test, is an assessment of language abilities at the community level. On clearing this examination, you get 5 PR points which will further take you closer in getting Australian PR.

You should pay AUD 814 including GST to appear in the CCL test.

NAATI has shifted to an online platform for its exams and assessments after the COVID-19 pandemic. Candidates can now take their exams from the comfort of their own homes using a secure online platform. This change has allowed for a more flexible and convenient approach to the accreditation process while ensuring the safety of all involved. NAATI continues to provide the same high standards of assessment and accreditation as before.

The result is published within four to six weeks. Furthermore, your test result will be sent via e-mail.

Your Credentialed Community Language (CCL) test will be independently marked by a minimum of two examiners. Each dialogue is marked out of a total of 45 points. In order to pass you need to score at least 29 points for each dialogue, and at least 63 out of 90 overall.

It depends entirely on your confidence level. It’s up to you to decide but the ones who took online classes have been able to score well from the last report. As the tutors are experienced and can provide you with guidance on how to approach the dialogues.

After you enroll in our class, you get to schedule the time as per your convenience. Then, we will send you the class link before your class.

Currently, we provide one-on-one classes for Nepali, Hindi, and Filipino languages. However, we provide all the required practice materials for Bengali, Urdu, Arabic, Punjabi, Malay, Telugu, Tamil, Sinhala, Swahili, Korean, Spanish, Mandarin, Persian, French, Vietnamese, Cantonese, and Japanese languages.

It really depends on how many hours you can spend each day, and also on your previous language skills. If you want our unlimited guidance and resources to excel in the NAATI CCL test, then join our unlimited course.

People often prefer shortcuts to pass the exam thus totally depending on online videos without any intent to use logic often makes them fail.

To access your course materials, you will not have to pay for the time extension just provide us with your NAATI CCL proof of registration and we will extend the availability of the course materials for you.

We don’t want to mislead you with a pass guarantee but we commit helping you prepare for the exam. Just follow the guidelines and practice the resources provided to get a good score in the test.

Yes, you can still contact your instructor even after your classes are over.

In order to pass you need to score at least 29 out of 45 for each dialogue and score at least 63 out of 90 overall.

The NAATI CCL application form must be filled in online via the link provided (www.naati.com.au/other-information/ccl-testing/). Individuals will also need to attach a passport photograph and a scan of an appropriate identity document (e.g. passport) to apply.

According to the NAATI CCL policy, it is possible to reschedule or cancel your test, subject to certain conditions:

  • NAATI CCL tests can be rescheduled up to (and including) 3 days prior to the test date at no cost.
  • However, if you cancel a test within 2 days, you will not receive a refund.
  • Rescheduling your test is possible up to (and including) 3 days prior to the test date via your myNAATI portal. But, it is not possible within 2 days of the test and is considered a cancellation.
  • If you cancel an online test more than 2 days before the test date, you will receive a refund of 75% of the test fee.
  • Non-attendance on the test date is considered a cancellation, and no fees will be refunded.
  • Candidates can reschedule their tests up to (and including) 15 days prior to the test date via their myNAATI portal.

It is important to keep in mind that while rescheduling your test is possible, cancellation within 2 days of the test date will not result in a refund. Additionally, non-attendance is considered a cancellation and no fees will be refunded in such cases. Therefore, if you need to reschedule or cancel your test, it is important to do so within the specified timeframes and follow the procedures outlined by NAATI.

Yes, you can change it. For that, you should email your request at info@naati.com.au. You must include the test language you originally applied for, the test language you wish to change to and your customer number in your email.

You can only change your test language once.

NAATI CCL results are valid for five years from the date of issue. After your test has expired, you cannot use it to claim CCL points.

If you want to sit on the mock test then you must at least tell us a day before and we will send you the class link. It’s one on one session between the tutor and the student.

You can access the materials online and download the PDF files. However, you won’t have access to downloading audio files.

It totally depends on which package you choose.

We don’t have a money-back guarantee but if you choose our unlimited course then we shall teach you until you pass the CCL test

Yes, you can contact your teacher at any time. Plus we also have a group in Telegram and WhatsApp where you can interact with other students.

You can log in and select your preferred plan, and purchase the appropriate package/plan for you.

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